Shipping Policy

This guide outlines the O M Luxe shipping policy. We recommend reading these terms to fully understand how your luxury order travels from our store to your door.

Arrival Window

Following dispatch, your order is expected to reach you in 5–14 working days. Be aware that transit times might extend during busy seasons or because of customs checks. We value your patience as we work to deliver your luxury items securely.

Shipping Q&A

Global destinations?

O M Luxe delivers to UK, USA, CANADA and NIGERIA. Your specific shipping options and costs are automatically displayed at the checkout page based on your delivery address.

Track my package?

Following dispatch, you will get an email with a unique tracking ID and a direct link, allowing you to follow the journey of your package until it reaches your door.

Lost or late items?

Please verify your tracking link first. If the arrival date has passed, contact us immediately so we can coordinate with the courier to locate your parcel or find a suitable solution for you.

Need assistance?

Get in touch with us through our site's contact form or via email. Our team strives to review all messages and get back to you within a one to two-day window.